POSITION: Medical Assistant
RESPONSIBLE TO: Manager or Physicians
JOB SUMMARY: Prepares patients to see the physicians, facilitates lab tests and paperwork as needed, and assists the clinic nurse with clinical duties as directed.
EDUCATIONAL REQUIREMENTS:
- High school degree required
- CMA certificate desirable
- Training in orthopaedic assisting a plus
QUALIFICATIONS AND EXPERIENCE:
- At least one year of experience in clinical assisting
- Experience performing lab tests and handling lab paperwork
- Comfortable using email and interacting with Internet applications
- Knowledge of practice management and word processing software
- Working knowledge of managed care basics
- Pleasant speaking voice and demeanor
- Good communication skills
- Neat, professional appearance
Responsibilities include, but are not limited to, the following:
Clinical Support
- Greets patient and escorts them from the waiting room to exam rooms; prepares patients for exam or treatment
- Puts charts up for physicians when patient is ready in exam room
- Prepares exam and treatment rooms with necessary instruments
- Assists physicians in preparing for examinations and minor procedures
- Pre-certifies surgical and other procedures, if appropriate
- Schedules tests and off site procedures when necessary
- Communicates physician referral requests to referral staff for processing
- Prepares and maintains supplies and equipment for treatments, including sterilization
- Disposes of contaminated items according to OSHA guidelines
- Obtains and handles laboratory specimens according to CLIA guidelines
- Enters patient demographic information into the computerized lab ordering system
- Performs patient education when appropriate
- Replenishes supplies—stocks and cleans exam rooms
- Takes medical stock inventory and communicates supply shortages to Manager
- Prepares blood samples for transport to reference lab using centrifuge—completes appropriate requisition paperwork for processing and billing of blood specimens
- Ensures that laboratory samples are picked up by the reference laboratory daily
- Cleans and closes down laboratory equipment at the end of the day
- Monitors logs of specimens collected and sent to reference lab—ensures reports are returned from the reference lab in a timely manner
- Directs lab results to physician for review and treatment plan
Other
- Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions
- Attends annual CPR, OSHA and CLIA training programs
- Attends all regular meetings
- Performs all other tasks and projects assigned by the Manager
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
Position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and work irregular hours. Employee will be exposed to bodily fluids on a regular basis.
Typical Working Condition
Employee will have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.