Important: Covid-19 Protocol for Visitors to Shasta Ortho  

DME (Durable Medical Equipment)

Patients have the right to use a DME (Durable Medical Equipment) provider of their choice.  Patients can request their provider send their prescription for DME to the provider of their preference.

For the convenience of our patients, Shasta Orthopaedics & Sports Medicine can provide some DME items. We want to, and it is necessary that we disclose that doctors at Shasta Orthopaedics & Sports Medicine have a financial interest in the DME that we provide.

The owners of Shasta Orthopaedics & Sports Medicine are:

Paul Schwartz, M.D.
Stephen Ferraro, M.D.
Jack Schillen, M.D.
Farzad Sabet, M.D.
Tony Chang, M.D.
Eric Jenkinson, M.D.
Forrest Monroe, M.D.
Jason Nowak, DPM

Medicare patients can file complaints about DME (durable medical equipment) to file a complaint, patients can:

  • If DME was provided by Shasta Orthopaedics & Sports Medicine call (530) 246-2467
  • For DME NOT provided by Shasta Orthopaedics & Sports Medicine Contact your supplier.
  • Call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
  • If you got a competitively bid item in a competitive bidding area, call 1-800-MEDICARE and ask the 1-800-MEDICARE representative to send your complaint to the Competitive Acquisition Ombudsman. This Ombudsman responds to individual and supplier questions, issues, and complaints, and helps make sure your complaint is resolved.